Your input is important to us. Please provide your valuable feedback. Here are some testimonials from our clients:
![]() | ![]() First and most importantly I am overwhelmed with the results of your work; my watch looks new. For the reader who is wondering, "can I trust this guy?" This is the second service performed by this team of experts. I received my Air King in 1982 as a gift; to me, it is priceless. I had worn it virtually every day in all conditions, it had 2 basic services prior to 2015 when it finally stopped. An internet search and phone conversation with Jeff gave me enough confidence to try him out the first time. It was a major overhaul and he did a great job which earned my trust. In the interim, I used a local provider for a basic service and wasn't over pleased with the experience. When my watch began to lose time again, I immediately reached out to the Rolex Doctor and spoke to Scott. I was saddened to hear Jeff had passed, but enjoyed chatting with Scott, getting to know him a little better and happy to hear business is good. This service turned into a bigger job as I had prematurely worn some interior bits due to wearing my watch for an activity it was never designed to do. I teach defensive handgun skills and subjected my Air King to absorbing thousands of recoil impulses from discharging a handgun...not smart. With that being said, I also had Scott replace the original crystal during this overhaul. As I stated, my watch looks new. The attention to the exterior finish detail is simply amazing. Scott: I have no idea how you removed all the scratches and dings while maintaining such an even, high polish/matte finish on the bezel, case and bracelet. Thank you for the best in class service and great customer experience! ![]() Date of Posting: 08 August 2021 Posted By: Armand Holst Knoxville, TN |
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![]() | ![]() ![]() Date of Posting: 07 July 2020 Posted By: David Crouthamel Maine, USA |
![]() | ![]() ![]() Date of Posting: 25 November 2019 Posted By: Nancy M. New Orleans, LA |
![]() | ![]() I would highly recommend Scott to service your Rolex watch. ![]() Date of Posting: 18 July 2019 Posted By: Jerry Blanchard Franklin, TN |
![]() | ![]() I am in the final stages of deciding on the purchase of a Tag or Omega to replace my daily worn Oris and will look to Scott Harris for advice and purchase. I really can't say enough good about Scott as he is definitely a professional and very concerned for his customers. I passed his information to a local jeweler here and he will forward Scott all high end watches needing repair. Great experience overall!!!. ![]() Date of Posting: 07 July 2019 Posted By: Ric Gerttula Astoria, Oregon |
![]() | ![]() ![]() Date of Posting: 06 August 2018 Posted By: Ann Clutinger I am a 78-year-old retired English teacher, Durango CO |
![]() | ![]() ![]() Date of Posting: 07 July 2018 Posted By: Robert Retired military with a watch that means alot |
![]() | ![]() Thanks Scott/Jeff, the watch looks as good as when I bought it in 1983, now it's a lot more fun to wear......... Bill McKeel Nashville, NC ![]() Date of Posting: 03 July 2018 Posted By: Bill McKeel Nashville, NC |
![]() | ![]() Could not be happier. Would not go anywhere else ![]() Date of Posting: 23 June 2018 Posted By: Stewart Stafford Ft.Lauderdale |
![]() | ![]() ![]() Date of Posting: 24 May 2018 Posted By: M. Boggs |
![]() | ![]() If your Rolex needs service, there is only one choice, The Rolex Doctor! ![]() Date of Posting: 06 November 2017 Posted By: Vardell G. Grantham III Charlotte, NC |
![]() | ![]() ![]() Date of Posting: 18 May 2017 Posted By: Roger Rudig Merritt Island, FL |
![]() | ![]() Wayne Jones, Ph.D ![]() Date of Posting: 05 January 2017 Posted By: Wayne Jones Ph. D, Louisville Kentucky http://louisville.edu/ |
![]() | ![]() ![]() Date of Posting: 07 November 2016 Posted By: Larry Hull Gainesville, FL |
![]() | ![]() ![]() Date of Posting: 26 October 2016 Posted By: Dennis Friedman Business Executive, NY http://www.valer.com/ |
![]() | ![]() Thank you so much for restoring my twenty year old Rolex to perfect working condition. It had been in a drawer for years and I was not sure it could even be repaired. Now it keeps perfect time and the new diamond bezel really gives it the right amount of 'bling' that I was looking for. It's lovely and I'm enjoying it every day. I will not hesitate to send it back to you when it needs to be cleaned or repaired in the future. Best wishes, Ruth B. ![]() Date of Posting: 14 August 2016 Posted By: Ruth B Virginia |
![]() | ![]() We shipped it from California to Scott whose good work had made it new again, both in condition and looks. Exceptional work at a fair price. Highly recommended. Thanks Scott! Peter Welch ![]() Date of Posting: 17 July 2016 Posted By: Peter Welch Retired, Red Bluff, CA |
![]() | ![]() ATTENTION ROLEX OWNERS: I now agree with all the testimonials posted regarding the Rolex Doctor, Jeffery Harris. Don't go anywhere else, this is YOUR MAN! He does exactly what he says he will do, and more. I have been to many watch repairmen on this planet, and they are all phonies. They did absolutely nothing and charged me a bundle. This man and his staff are the BEST. My watch was in terrible shape and they restored it so it not only looks brand new, it functions perfectly. If you have a Rolex in need of repair then do yourself a favor and send Jeffrey your watch, you will be thrilled with the results. My wife and I will be using the Rolex Doctor forever! Michael Sumja Kapaau Hawaii ![]() Date of Posting: 30 April 2016 Posted By: Michael Sumja Kapaau, HI |
![]() | ![]() I decide to inquire so I sent my info in via email to the web site. Within an hour, I received a call from Jeffrey to begin discussions (this was already very impressive as it was 9PM in Florida). I am in California so it was 6PM here. We spoke about my watch and the issues. From the get go I could tell that he had many years of experience with the Rolex line and had worked on many watches of the same type, age and issues. Also, the quick nature that I received a call showed me that he is on the ball and cares about customer service. I had sent out 2 request to other Rolex watch repair stores and I have still not received a call back. In addition, I did reach out to Rolex and they quoted me a ridiculous price without even seeing the watch. Jeff gave me an estimate over the phone on our initial call and mentioned other potential costs that may come up once he received the watch and opened it up. The next day, I had an email with shipping label from Jeffrey and I sent the watch off. On the day that the watch landed, I received an email from UPS showing that it had been delivered and within an hour, I got a call from Jeffrey stating that he opened the watch and he discussed the issues and the repairs/costs to get it done. Once we agreed on the fix and price he let me know that it would take approx 4-6 weeks and he would call me when it is ready. Not sure if this is an exception but 2 ½ weeks later I got a text with a picture of my watch (8PM PST/11PS EST) so he must be a guy who never stops working. The text said that the watch was done and to take a look at the picture to see how it looked. I called Jeffrey the next day. We went through the repairs and he let me know all of the things that had been repaired and replaced. 2 Days later the watch showed up. UPS delivered as expected as Jeffrey had sent me the tracking info. The watch looks Brand new!!!!!! Also when I called to Thank him for a job well done, he gave me a short lesson on proper ways to set and change settings on the watch so it would not get damaged in the future (things that I did not know). All in all, this was a 10 and I would do it again and also would recommend any of my friends to the Rolex Doctor!!! Regards, Dave A Holloway WCT Pac Data Owner Partner Aliso Viejo, CA ![]() Date of Posting: 01 March 2016 Posted By: Dave A Holloway WCT Pac Data Owner Partner, Aliso Viejo, CA http://wct.com/index.php |
![]() | ![]() Thanks Jeffrey! Dell Stewart Bailey Deridder , LA ![]() Date of Posting: 27 February 2016 Posted By: Dell Stewart Bailey Deridder, LA |
![]() | ![]() He is an honest gentlemen, and I would recommend his quality workmanship and business ethics to everyone. Next he will get my Tag, because he repairs all fine watches. I was very pleased. yours truly, Margaret Panko Pfleger Shoreline,WA ![]() Date of Posting: 08 February 2016 Posted By: Margaret Panko Pfleger Shoreline, WA |
![]() | ![]() Thanks to Jeffrey, a watch that was in such bad shape; stem that wouldn't stay in, hands that wouldn't stay on their numbers, and according to Jeffrey, corroded parts inside. it is a wonder that it looks and works as well as it does now. It did take take some time to get back, but in view of the fact that it needed so much work and Rolex parts, It was well worth the wait. Jeffrey kept me updated on the progress throughout. My son and daughter-in-law both have Rolexes, and you can be sure, when the time comes for repair, they will definitely be sent to Jeffrey. Jeanne A Gangas Tulsla, OK ![]() Date of Posting: 31 January 2016 Posted By: Jeanne A Gangas Residential Real Estate 25yrs, Tulsla, OK |
![]() | ![]() I just received my Rolex. It looks wonderful. Thank you so much for doing such a nice job. I appreciate all your help and for taking the time to explain the process and repairs to me. You are certainly very professional and very kind. I will be happy to make a recommendation for you and your company in the future! Thank you again. Sincerely, Carole Shear Jacksonville,Florida ![]() Date of Posting: 22 January 2016 Posted By: Carole Shear Jacksonville, FL |
![]() | ![]() Bill Reynolds Quitman, AK ![]() Date of Posting: 10 January 2016 Posted By: Bill Reynolds Retired Sales Director - Nobel Biocare, Quitman, AK https://www.nobelbiocare.com/us/en/home.html |
![]() | ![]() Pasquale Fabiano Denver, CO Retired PR - Trans World Airlines ![]() Date of Posting: 28 December 2015 Posted By: Pasquale Fabiano Retired PR - Trans World Airlines, Denver, CO |
![]() | ![]() I purchased a Rolex GMT Master Pepsi Watch while stationed in Keflavic, Iceland. It recently started to lose a little time. So, I decided to locate a Rolex Repair Facility. I was fortunate enough to locate Jeffrey through his Internet Web Site. Our first conversation went something like this, Me: "I have a Rolex GMT Master Pepsi Watch that is losing time, can you repair it?", Jeffrey asks: "Has your watch ever been serviced?" I reply?: "No" Jeffrey: "When did you purchase the Rolex?" Me: "1975" Jeffrey: "You mean that your Rolex has been running for 40 years without any service?" Me: "Yes and it is still functioning" Jeffrey: "Send it to me and I will repair and service it for you." Jeffrey's turn around time was rapid considering that he had to basically take apart the entire Rolex and rebuild it. I am amazed at Jeffrey's work on my watch, my 40 year old Rolex GMT Master Pepsi Watch is now better than when it was brand new. All of this work was done at a very reasonable price. Thank you Jeffrey for your Exceptional work, Professionalism and your outstanding Customer Service. It was a pleasure to do business with you. Should you ever need a personal referral please don't hesitate to have them contact me anytime. LCDR (SW) Don C. Richardson USN/RET Southington CT. and Penonome, Republic of Panama Magic Jack # 504-355-9637 ![]() Date of Posting: 24 November 2015 Posted By: Don Richardson LCDR (SW) Don C. Richardson USN/RET, Southington, CT and Penonome, Republic of Panama |
![]() | ![]() yours truly, Wynn Odom Ford Dealer LaGrange, NC http://www.odomford.com/ ![]() Date of Posting: 18 November 2015 Posted By: Wynn Odom Ford Dealer, LaGrange, NC http://www.odomford.com |
![]() | ![]() The watch i received back looked and ran as it did when first purchased, I could not be more pleased. I would highly recommend Jeffrey’s expertise to anyone who owns an heirloom timepiece for quality, timely and personalized service. Thank you again Jeffrey. G.S. Harney Airline Pilot - American Airlines Cody, WY ![]() Date of Posting: 09 November 2015 Posted By: G.S. Harney Airline Pilot - American Airlines, Cody, WY https://www.aa.com |
![]() | ![]() Then I discovered The Rolex Doctor. I called Jeffrey and he arranged the insured shipping label (I paid for the shipping and insurance) and I sent it down to Boca. After a few days he called and explained the amount of work needed to bring this 40+ year old Oyster Perpetual Datejust back to life. He said that it would take 3-4 weeks, mostly because of the amount of work required. It wasn't cheap, there were a few additional expenses along the way (this watch had never been maintained properly) but within two weeks it was back and looking and running like it was brand new! I waited a week (curious to see how well it would keep time) and it's been humming. I would recommend Jeffrey without hesitation. We have several Rolexes in the family and from now on, they are going to Boca when they need maintenance or repair. This man knows Rolex, and I'm sure every other brand of timepiece he works on. Thank you! ![]() Date of Posting: 29 October 2015 Posted By: Steven Nichols Marketing and Advertising, Lyndonville, Vermont LifeInVermont.us |
![]() | ![]() Thank you, Wayne Jones ![]() Date of Posting: 24 September 2015 Posted By: Wayne Jones University Professor, Louisville, KY http://louisville.edu/ |
![]() | ![]() My wife and I own two thirty year old rolexes. We both had our watches serviced by a local jeweler two years ago. This jeweler claimed to be a Rolex repair expert. This summer my wife's rolex stopped working completely. I searched the web and found Jeffrey Harris the Rolex Doctor. He was very knowldegeble and polite when I spoke with him. I shipped my wife's watch to Jeffrey Harris and within two hours of him receiving Lisa's watch he called me and informed me that Lisa's watch needed a complete overhaul. Jeffrey told me that the previous so called expert had neglected to clean and replace the damaged parts and that was the reason it completely stopped working only two years after being serviced by our local jeweler. We received Lisa's Rolex back in under four weeks and we were pleasantly surprised that it looked like it did when we purchased it thirty years ago. After three weeks with her "new" Rolex, I wanted my thirty year old Rolex to look and work like new as well. I decided to ship my watch to Jeffrey Harris as well, and in less than four weeks my Rolex was returned in excellent like "new" condition. It actually looked like new (see the photo). The Rolex Doctor was a pleasure to deal with. We are both so glad that Jeffrey Harris was able to overhaul both of our Rolexes at an extremely reasonable price. Dont make the mistake that we made two years ago, and have your Watches serviced by a fly by night local Jeweler. Talk with Jeffrey and you will be pleased with the craftmanship and the dedication that he provides. Do not trust your timepiece with a self proclaimed expert. Let the Rolex Doctor give your watches the attention they deserve. Jim & Lisa Arace Nutley, New Jersey ![]() Date of Posting: 24 September 2015 Posted By: Jim Arace Medical Immunology/Allergy Regional Sales Manager, Nutley, NJ |
![]() | ![]() After several weeks in Jeffrey's care, I received my watch yesterday afternoon. I am completely astonished at how bright, clean, and new the watch appears. It looks absolutely fabulous, and has become "showroom new" again. I never noticed this watch when it was new, but am certain it did not look this good. It is now an heirloom once again. With Jeffrey's care, I can now look forward to passing this along to the third generation. Thank you Jeffrey ![]() Date of Posting: 22 September 2015 Posted By: J Frank Muse Business Consultant, South Padre Island |
![]() | ![]() Regards I just received my watch back from the Rolex Doctor. He did a fantastic job and I strongly recommend anyone who is looking for a reliable, reasonably priced tune up, cleaning or repair to contact him. The entire transaction was seamless using UPS. Jeffrey B Harris is the owner. He has been working with Rolex watches for over forty years. My older watch had not been cleaned or serviced in fifteen years. It was in pretty bad shape, broken crown, tube, crystal and bezel. Jeffrey personally takes care of every customer and will keep you advised of progress. Much better than any jeweler can do. Contact; Jeffrey B Harris RolexDoctor.net The Watch Store 8221 Glades Rd. #G101 Boca Raton, FL 33434 561-487-9202 866-999-9178 Email: therolexdoctor@yahoo.com Best to All Craig Marley Lake Elsinore, CA ![]() Date of Posting: 29 June 2015 Posted By: Craig Marley Retired Navy Seal, Lake Elsinore, CA http://www.sealswcc.com/swcc-default.html |
![]() | ![]() ![]() Date of Posting: 22 June 2015 Posted By: Kathy Lyle CPA, Chagrin Falls, OH |
![]() | ![]() Kind regards, Don Murray Nashville, TN ![]() Date of Posting: 03 June 2015 Posted By: Donald W. Murray Blackmon Murray LLC - Managing Member, Nashville, TN |
While playing professional football in New York, I developed quite a list of quality professionals. Many of those relations I maintain to date.
Upon relocating to Florida and being a "nut" for fine watches, I sought high and low to find a great watchman, to service my collection of Rolex and other fine watches.
While grocery shopping one day, I bump into a gentleman who sort of recognized me from my days as a "NY Giant"; he said "hey, aren't you #70" and I chuckled and replied I used to be that guy now I'm just Leonard.
Smiling; we exchanged some information. Over a 10 minute chat he began to tell me about his watch business and the services he offered. As it turned out it was probably the best 10 minute sales job turned success ever, for him and for me. Now I have what I consider to be the best watchmaker looking after all my fine watches, and he has me telling the world how great he is at what he does.
Jeffrey and his staff have serviced jewelry and watches for my family for 15 years now. He has become known as one of South Florida’s finest jewelers and watch enthusiasts. And with his new website, he is making his services available around the country.
My family and I love his work, swear by the service, and trust him implicitly with my prized possessions.
Thank you Rolex Doctor and your staff for all you do for The Marshall's!
Sincerely,
Leonard A Marshall
New York Giants
3 time All NFL
3 time All Pro
NFL Defensive Lineman of the Year 1985-1986
Two Time Super Bowl Champion 1986-1990
Louisiana Sports Hall of Fame 2008
NFL Y2K Hall of Fame Nominee